Cognitive and Psychological Research
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
02/28/2027 |
| Annual Federal Government Cost: |
$500,000 |
Annual Response: |
10,000 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
15,000 |
Survey Respondent: |
Individuals or Households, Private Sector |
| Authorizing Statute: |
PL: Pub.L. 107 - 347 116 Stat. 2899 Name of Law: Federal Information Security Management Act (FISMA) of 2002 |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202311-1545-019 |
Collection of Qualitative Feedback on Agency Service Delivery
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
11/30/2026 |
| Annual Federal Government Cost: |
$67,420 |
Annual Response: |
24,636 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
10,000 |
Survey Respondent: |
Individuals or Households |
| Authorizing Statute: |
EO: EO 12862 Name/Subject of EO: SETTING CUSTOMER SERVICE STANDARDS AND EO: EO 13571 Name/Subject of EO: Streamlining Service Delivery and Improving Customer Service |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202308-1545-012 |
Comprehensive Taxpayer Attitude Survey (CTAS)
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Central Fiscal Operations |
| Expiration Date: |
01/31/2027 |
| Annual Federal Government Cost: |
$796,968 |
Annual Response: |
32,450 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
1,309 |
Survey Respondent: |
Individuals or Households |
| Authorizing Statute: |
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards AND PL: Pub.L. 105 - 206 9508 Name of Law: Internal Revenue Service Restructuring and Reform Act of 1998 |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202306-1545-004 |
Customer Satisfaction Information Collections for the period 2025-2028
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
nan |
| Annual Federal Government Cost: |
$2,193,835 |
Annual Response: |
118,000 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
13,913 |
Survey Respondent: |
Individuals or Households |
| Authorizing Statute: |
PL: Pub.L. 105 - 206 1002 Name of Law: Internal Revenue Service Reform and Restructuring Act of 1998 AND EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202410-1545-009 |
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
04/30/2027 |
| Annual Federal Government Cost: |
$177,075 |
Annual Response: |
150,000 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
15,000 |
Survey Respondent: |
Individuals or Households |
| Authorizing Statute: |
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202312-1545-005 |
IRS Taxpayer Burden Surveys
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
07/31/2026 |
| Annual Federal Government Cost: |
$363,333 |
Annual Response: |
166,825 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
13,272 |
Survey Respondent: |
Private Sector, Individuals or Households |
| Authorizing Statute: |
US Code: 44 USC 3501 Name of Law: COORDINATION OF FEDERAL INFORMATION POLICY |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202303-1545-007 |
Voluntary Customer Surveys to Implement E.O. 12862 Coordinated by the Corporate Planning and Performance Division on Behalf of All IRS Operations Functions
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
10/31/2025 |
| Annual Federal Government Cost: |
$1,500,000 |
Annual Response: |
450,000 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
45,000 |
Survey Respondent: |
Private Sector, Individuals or Households |
| Authorizing Statute: |
EO: EO 12862 Name/Subject of EO: Setting Customer Service and Standards AND PL: Pub.L. 105 - 206 multiple Name of Law: Internal Revenue Service Reform and Restructuring Act of 1998 |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202208-1545-009 |
Wage and Investment Strategies and Solutions Behavioral Laboratory Customer Surveys and Support
| Agency: |
TREAS |
Subject: |
General Government |
| Subagency: |
IRS |
Detailed Subject: |
Taxation Management |
| Expiration Date: |
04/30/2027 |
| Annual Federal Government Cost: |
$0 |
Annual Response: |
450,000 |
| Annual Cost Burden: |
$0 |
Respondent Obligation: |
Voluntary |
| Annual Time Burden (hrs): |
150,000 |
Survey Respondent: |
Individuals or Households |
| Authorizing Statute: |
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards |
| Survey Reference Link: |
https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202401-1545-007 |