Census of Surveys

On this page is a brief summary of the survey conducted by Federal Student Aid Information Center using a statistical method.

Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan
Agency: ED Subject: Education
Subagency: FSA Detailed Subject: Higher Education
Expiration Date: 12/31/2025
Annual Federal Government Cost: $190,000 Annual Response: 8,050,000
Annual Cost Burden: $0 Respondent Obligation: Voluntary
Annual Time Burden (hrs): 400,000 Survey Respondent: Individuals or Households
Authorizing Statute: EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Survey Reference Link: https://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=202208-1845-004